Natural Instinct Dog Food

PRODUCT RECALL NOTICE
 
  Natural Instinct Limited recalls various products containing duck due to the possible presence of salmonella
 
  DATE OF RECALL: 2nd July 2021

 

"Natural Instinct has taken the precautionary measure of recalling several of its frozen raw pet food products made using duck because the products contain salmonella.  These products have been sold online and by independent pet stores.   

Natural Instinct takes its obligations regarding pet food safety very seriously and has therefore agreed with the Food Standards Agency to undertake a recall of the following products:

 

PLEASE NOTE:  For the food, batch code can be found printed on the white tub; for the treats the date of production can be found on the white label.

 

 Product details:

 

Product

Pack Sizes

Batch Number containing

Use by dates

Working Dog Duck

1kg and/or

2x500g

231297

231298

231299

234331

234332

239084

239086

08.01.2022

15.01.2022

22.01.2022

13.02.2022

20.02.2022

11.03.2022

18.03.2022

Pure Duck

1kg and/or

2 x500g

231297

231298

231299

234331

234332

239084

239086

08.01.2022

15.01.2022

22.01.2022

13.02.2022

20.02.2022

11.03.2022

18.03.2022

   Working Dog Puppy

1kg and/or

2x500g

231298

231299

234331

234332

239084

15.01.2022

22.01.2022

13.02.2022

20.02.2022

11.03.2022

 

 

Production date

Use by date

Duck Carcass

Pack 2

08.04.2021

15.04.2021

20.05.2021

08.01.2022

15.01.2022

20.02.2022

Duck Necks

Pack of 6

15.04.2021

22.04.2021

15.01.2022

22.01.2022

 

 

This issue does not affect any other product manufactured by Natural Instinct.

 

Salmonella is a bacterium that can cause illness in humans and animals. The product could therefore carry a potential risk, because of the possible presence of salmonella, either through direct handling of the pet food, or indirectly, for example from pet feeding bowls, utensils or contact with the faeces of animals.

In humans, symptoms caused by salmonella usually include fever, diarrhoea and abdominal cramps. Infected animals may not necessarily display signs of illness, but symptoms can include diarrhoea.


Please always follow the advice on our labelling when handling and serving raw pet food, just the same as you would if handling raw meat for human consumption.  It is always advised to clean utensils and feeding bowls thoroughly after use. Consumers should wash their hands thoroughly after handling raw pet food, bowls, utensils or after contact with the faeces of animals. Raw pet food should be stored separately from any food (especially ready to eat foods). Care should be taken when defrosting to avoid cross-contamination of foods and surfaces.

 

What should you do now?

 

  • Please do not give the products named above to your pet.
  • Check if you have purchased any of the affected batches as listed above and see if you still have any unused product.
  • If you purchased from a stockist, please return the unused product to where you purchased the item. A full refund will be given. 
  • If you purchased the product online, then please contact us directly.

 

Natural Instinct apologises for any inconvenience caused.

Natural Instinct is Biologically Appropriate Raw Food (“BARF”) for dogs and cats providing a balanced nutritional and delicious diet. Their recipes are packed full of the highest quality, fresh produce. Ingredients range from a wide variety of human grade 100% British raw meats with bone and offal to a selection of fresh vegetables. Natural supplements are also included packed full of additional vitamins, anti-oxidants and nutrients such as sea kelp, Scottish salmon oil and spinach."

(Please note as this is a frozen dog food we are only able to deliver this to customers in the Brighton and Hove area. Apologies for any inconvenience.)

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